New Bonus Announcement

1. Bonus Name:

• 15% Discount on Entry to Exclusive Tournament

2. Bonus Description:

• This bonus provides customers with a 15% discount when registering for an exclusive tournament. It ensures that the discount is applied correctly during the registration process.

3. Eligibility Requirements:

• Customer must have an active account.

• Registration must be for the specific exclusive tournament.

• The promotion must be active and valid during the registration period.

4. Terms and Conditions:

• The discount is valid only for the specified tournament.

• Promotion must be active and not expired at the time of registration.

• Discount cannot be combined with other offers.

• If the discount does not appear, verification must be done via CRM.

5. How to Claim the Bonus:

• 🔑 Open the customer account → navigate to the Transactions or Orders tab.

• 🎟️ Check that the Promotion Code or Bonus ID for “15% Tournament Discount” is listed and status = Applied/Active.

• 💰 Confirm the 15% discount is correctly reflected in the registration fee.

• 📑 Review Audit History or Promotion Logs to confirm the discount was triggered.

• 🎯 Cross-check the Entitlements/Benefits tab to ensure the bonus is displayed.

• ✅ If needed, confirm with the customer that they see the 15% discount on their portal/account or in a notification email.